Senior Manager, Product Design

Themis Solutions Inc. (Clio) is hiring a Senior Manager, Product Design to lead design for its Fintech team. The role sets design strategy for payments, billing, invoicing, and timekeeping, while managing and developing product designers and partnering with Product and Engineering. It also guides automation and AI experiences across financial workflows for legal professionals.

Responsibilities:

• Define and drive the design vision for payments, billing and invoicing, and timekeeping, helping customers get paid faster and shaping how the portfolio expands
• Partner with design leads across Clio so time, billing, and payments feel native to the platform
• Guide your team in automating timekeeping and bringing AI into financial workflows, designing human-in-the-loop experiences that are trustworthy, transparent, and appropriately controlled
• Lead and coach a team of product designers to deliver end-to-end experiences, from opportunity framing through execution, launch, and iteration. Hire and grow your team through feedback and career development, building both confidence and capability over time
• Partner with Product and Engineering leaders across multiple product teams to define portfolio strategy, success metrics, and high-leverage priorities grounded in customer insight and business outcomes, surfacing trade-offs early and driving crisp decisions that keep teams moving
• Build deep understanding of how solo to mid-market firms manage their finances, ensuring the team's work reflects real workflows, constraints, and the realities of legal practice
• Raise the quality bar by setting expectations, coaching craft, and reinforcing strong standards for usability, accessibility, and coherence across connected financial experiences

Requirements:

• 10+ years of Product Design experience, including 3+ years managing and developing other designers
• Experience designing fintech products, such as payments, billing, or invoicing, with a strong understanding of how money moves for businesses
• Experience designing for complex B2B products, ideally serving small to mid-market customers
• Strong UX craft and bar-raising execution, including the ability to lead vision work, solve complex interaction problems, and model high-quality design
• Strong understanding of AI product design, including guiding teams in human-in-the-loop AI experiences that are safe, trustworthy, and transparent
• Systems thinking and a platform mindset, able to drive scalable experiences across customer segments and interconnected products
• Fluency with modern design, prototyping, and AI tools (e.g., Claude, Figma, Cursor) and experience with accessibility standards (WCAG)