Product Designer, Leader Development

Cisco’s Leadership & Team Acceleration team is hiring a Product Designer, Leader Development to create an intuitive, AI-enabled leader experience. The role maps leadership needs into personalized learning pathways, prototypes, product roadmaps, and measurable solutions in collaboration with cross-functional teams.

Responsibilities:

• Design the Leader Journey: Identify and map key inflection points where leaders need support. Translate these moments into clear product requirements and development roadmaps
• Architect AI-Augmented Enablement: Act as a primary driver for integrating AI tools (e.g., BetterUp AI, MyAgent) into the leader experience. Use insights to personalize development journeys and simplify access to resources
• Bridge Strategy & Execution: Act as a translator between Cisco’s leadership expectations, guiding principles and the actual digital experience. Use "shift-left" strategies to define problems and scope solutions before development begins
• Design Personalized Development Flows: Analyze qualitative and quantitative data-including leader feedback, behavioral patterns, and stakeholder insights—to map the leadership journey. Use these insights to identify critical inflection points and translate complex needs into clear, actionable, and personalized learning pathways
• Prototyping: Create low-fidelity prototypes and user flows that simplify complex organizational information into actionable learning paths (figma, miro)
• Advocate for User-Centered Development: Partner with the broader People & Communities (P&C) organization to ensure our learning platforms are intuitive, accessible, and scalable
• Measure & Iterate: Establish metrics to evaluate the impact of enablement tools. Use data to refine product backlogs and ensure that the solutions we build drive both individual leader growth and organizational results

Requirements:

• Bachelor's degree with 7+ years of related experience, or Master's degree with 4+ years of related experience
• Background in Human Resources, Organizational Development, product/UX strategy, leadership development, or a related field
• Strong ability to operate in ambiguity and “shift-left” to create structure
• Demonstrable experience applying design thinking and product management principles to internal organizational challenges
• Strong understanding of modern, AI-integrated digital learning platforms
• Proficiency in industry-standard design and research tools (e.g., Figma for prototyping) and project management platforms (e.g., Asana, Airtable, ServiceNow)
• Proven track record to drive decisions across cross-functional teams (Executives, P&C, IT, Enterprise Learning & Growth), clearly articulate design rationale, and strategically delegate
• Expertise in scoping, sequencing, road mapping, and metrics-tied outcomes
• Excellent communication and strategic planning skills, while being self-motivated with a focus on execution
• Experience translating complex insights into prioritized work
• A user-centered approach with a steadfast appetite for continuous learning and professional development