OnBase Business Analyst

UnitedHealthcare is hiring an OnBase Business Analyst to support workflow and document management across operational structures. The role serves as a liaison between business units and development teams, gathering and validating requirements, coordinating projects, and supporting OnBase products and services.

Responsibilities:

• Collaborate with internal business units, IT teams, and external client units to support workflow and document management within the OnBase application
• Engage with business and operational teams to strategize, prioritize, develop, and support new and existing products and services within OnBase
• Schedule, host, and lead meetings related to project work; document all meetings and distribute notes to relevant teams
• Act as the primary communication conduct between business units, operational units, and the OnBase development team
• Facilitate and understand requirement-gathering activities, ensuring thorough documentation, analysis, and validation
• Translate business requirements into actionable project plans; identify opportunities for process improvement and innovation
• Regularly communicate with stakeholders, subject matter experts, business teams, and integrated IT partners
• Collaborate with internal and external customers and partners to reevaluate and prioritize ongoing development
• Analyze, design, and understand application/system specifications for solutions that address business needs, including methods for testing and installation
• Continually seek opportunities to engage emerging technologies within the OnBase application
• Work cooperatively within the OnBase team to scrutinize new development, configuration, and coding for efficiency and minimal business disruption
• Be recognized and rewarded for performance in an environment that provides clear direction and opportunities for development

Requirements:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience using OnBase
• 2+ years of experience gathering business requirements and implementing projects or procedures based on those requirements
• Experience with Microsoft Excel (Pivot Tables, Create/Edit, Formula Management)
• Experience with Microsoft Word (Creating/Editing/Managing documents)
• Experience scheduling, hosting, and leading meetings
• Proficiency in data analysis, statistical analysis, and identifying patterns and trends
• Strong written and verbal communication skills
• Strong negotiation, facilitation, and collaboration skills