Customer Service & Sales Reservation Agent

Xanterra Travel Collection is hiring remote Customer Service & Sales Reservation Agents for its Central Reservations team. Agents assist guests with vacation planning and sell travel experiences at or near national parks through inbound calls and chats.

Responsibilities:

• From the comfort of your own home, you’ll connect with guests through inbound calls and chats, helping them plan unforgettable vacations and once-in-a-lifetime adventures
• You’ll help bring the experience to life by recommending, explaining, and selling incredible travel experiences at or near some of America’s most iconic National Parks, including Yellowstone, Death Valley, Glacier, Grand Canyon South Rim, and Custer State Park

Requirements:

• A willingness to learn and grow
• A friendly, professional, and helpful attitude when communicating with guests and coworkers
• A passion for creating a unique and memorable customer experience with every interaction
• Comfort with both customer service and sales, including identifying opportunities to recommend experiences that fit a guest's vacation
• Strong communication skills and a willingness to maintain open and honest communication with your team
• The ability to stay focused, organized, and productive while working independently in a remote environment
• Comfortable learning and navigating multiple computer systems and technology in a remote environment