Admissions Sales Development Representative (SDR)

Empowerly is an education technology company that provides personalized college and career counseling, preparation, and internship support. The Admissions Sales Development Representative will serve as the first point of contact for prospective families, qualify and nurture leads, schedule consultations for Account Executives, and help drive sales pipeline growth.

Responsibilities:

• Serve as the first point of contact for prospective families, representing Empowerly with professionalism, enthusiasm, and empathy
• Conduct a high volume of outbound outreach through phone, email, SMS, HubSpot, PersistIQ, Zoom, and other sales engagement platforms
• Engage, qualify, and nurture prospective families to determine their needs and fit for Empowerly's services
• Schedule qualified consultations for the Account Executive team and help build a healthy sales pipeline
• Execute multi-touch outreach campaigns while maintaining high response and conversion rates
• Follow up with prospective families who cancel or miss scheduled consultations to re-engage them in the admissions process
• Maintain accurate records of all prospect interactions, pipeline activity, and customer data within HubSpot
• Partner closely with the SDR Manager, Sales team, and Marketing team to improve lead generation strategies and optimize conversion rates
• Stay informed on Empowerly's services, the college admissions landscape, and competitor trends
• Meet or exceed monthly, quarterly, and annual performance goals and key performance indicators

Requirements:

• Bachelor's degree from a competitive accredited U.S. university
• One or more years of experience in sales development, inside sales, customer success, recruiting, or another customer-facing role involving significant outbound communication
• Strong desire to build a long-term career in consultative sales
• Excellent written and verbal communication skills
• Comfortable making high-volume outbound phone calls and engaging prospective customers
• Highly organized with exceptional attention to detail and follow-through
• Coachable, resilient, and confident handling objections and feedback
• Experience using CRM software, with HubSpot preferred, and Google Workspace
• Must be legally authorized to work in the United States without current or future employer sponsorship
• Previous experience in education, EdTech, admissions, or college counseling
• Experience using HubSpot, Kixie, Zoom, or similar sales engagement platforms
• Experience working in a startup or other high-growth environment
• Strong analytical mindset with the ability to interpret sales metrics and pipeline performance
• Candidates with availability on both Saturday and Sunday are strongly preferred