Product Manager – OpenLab Software Products

Agilent Technologies is hiring a Product Manager for CDS software. The role owns strategy, roadmap, commercialization, and lifecycle management for software maintenance offerings and select CDS products, while coordinating cross-functional teams to support customer adoption and recurring revenue growth.

Responsibilities:

• Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products
• Understand customer and field needs and translate insights into offerings that improve upgrades, support, lifecycle management, and product adoption
• Partner with R&D, Marketing, Sales, Services, Support, Licensing, and IT teams to define requirements, prioritize investments, and deliver business outcomes
• Develop business cases, pricing, packaging, and go-to-market strategies that drive recurring revenue, renewal rates, and customer retention
• Guide software lifecycle policies, upgrade programs, migration strategies, and customer transition plans across the CDS portfolio
• Support product launches, sales enablement, training, communications, and performance measurement to ensure successful adoption and execution

Requirements:

• Bachelor's, Master's, or equivalent qualification with 8+ years of relevant experience
• Proven product management experience across the product lifecycle
• Experience with software products, maintenance agreements, licensing, subscriptions, SaaS, or recurring revenue business models
• Strong business acumen with experience in commercialization, pricing, business case development, and go-to-market planning
• Excellent communication, stakeholder management, and cross-functional leadership skills
• Experience working with global teams and managing competing priorities
• Knowledge of laboratory informatics, chromatography data systems (CDS), software licensing, or regulated laboratory environments is highly desirable
• Experience with AI and application of AI in Laboratory software environment is highly desirable