TikTok LIVE - AI Data Operation Specialist (Turkish Speaking)

TikTok is hiring an AI Data Operation Specialist to improve content quality and moderation on its LIVE platform. The role combines human labeling and machine-learning model training with moderation-data analysis, quality initiatives, and collaboration with partner teams.

Responsibilities:

• Ensure high-quality content benchmarking across BPO teams, support the setup, onboarding, and training of new BPO teams. Manage policy clarifications, calibrations, and arbitration processes. Analyze BPO team performance to identify knowledge gaps and systemic issues
• Handle content labeling for specific queues based on cross-functional business requirements, analyze labeled content to identify trends and provide insights to project teams and independently manage quality evaluation initiatives, delivering actionable analytical insights
• Train models using large datasets of labeled content to improve decision-making accuracy. Enhance model capabilities through iterative training and reinforcement learning, assist in data preparation, cleaning, and structuring for training purposes. Improve model accuracy by testing and fine-tuning, highlight the algorithm team with supporting examples for any potential gaps in LLM decision making draft, revise, and quality-check content to explore and enhance the synergy between human input and data in LLM training
• Analyze moderation and labeling data from multiple queues to derive a process or market specific trend/correlation. Arrange supporting data points for impact analysis and solution planning
• Custodian of all quality specific artifacts for the content moderation scope, generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs