Analytics & Business Intelligence Developer (Software Development Specialist 2)

The Ohio Bureau of Workers’ Compensation (BWC) is hiring an Analytics & Business Intelligence Developer to support software solutions for its internal and external web applications. The role focuses on business intelligence and data analytics, including extracting and reporting data, maintaining BI tools and automated processes, and supporting requirements analysis, testing, and implementation.

Responsibilities:

• Support systems analysis and solution design by gathering requirements, recommending application solutions, assisting with documentation, and participating in testing and implementation activities
• Extract, analyze, and report data from various sources using tools such as Python, SQL, Tableau, and Cognos to support business intelligence needs
• Collaborate with business partners and technical teams to identify system requirements, refine software functionality, and support IT quality assurance standards and testing processes
• Assist in developing and maintaining BI programs, scripts, dashboards, and automated processes for reporting, data transformation, analysis, and visualization
• Support user acceptance testing by creating test plans, test data, coordinating test execution, tracking defects, and assisting with software deployment and performance testing
• Prepare written summaries and lead discussions with technical and non‑technical audiences on BI topics, contribute to user guides and training materials, and mentor peers through knowledge sharing and documentation

Requirements:

• 48 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting
• completion of associate core program in computer science or information systems 30 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting
• completion of undergraduate core program in computer science or information systems 24 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting
• equivalent of minimum class qualifications for employment noted above
• Knowledge of computer & electronics, oral & written communication tools & techniques, customer support & personal service, state & Ohio Bureau of Workers' Compensation (BWC) policy, procedures & applicable laws\•, vision, mission & goals of BWC\•, software development principles & methods for design, development, testing & implementation of new or modified software, SQL, Python, Tableau, Cognos, statistical analysis, mathematical principles relative to Business Intelligence (BI), data analytics, & machine learning, Information Technology (IT) principles, methods, & practices, standard software validation tools, technical writing & documentation practices, team leadership, requirements analysis principles & methods, interrelationships of multiple IT specialties; IT lifecycle concepts, statistical analysis, employee development, Snowflake, data modeling, cloud development & implementation environments
• Skill for reading comprehension, speaking, service orientation, troubleshooting, critical thinking, complex problem solving
• Ability to stay abreast of current technologies in BI & software development, deal with problems involving several variables in familiar context, define problems, collect data, establish facts & draw valid conclusions, use proper research methods in gathering data, prepare meaningful, accurate & concise reports, use statistical analysis