Wi-Fi Technical SME / Wi-Fi Technical Team Lead@Columbus,OH

Job Description: Wi-Fi Technical SME / Wi-Fi Technical Team Lead

Location: Columbus, OH

Job Summary

seeking an experienced Wi-Fi Technical Subject Matter Expert (SME) with strong expertise in Wi-Fi technologies and proven team leadership capabilities. The candidate will provide technical guidance, oversee day-to-day team activities, resolve complex technical issues, and ensure effective delivery by managing a team of 14 technical professionals.

Key Responsibilities

• Serve as the technical SME for Wi-Fi and wireless networking technologies.
• Lead, guide, and manage a team of 14 technical resources.
• Provide technical direction, mentorship, and support to team members.
• Troubleshoot complex Wi-Fi connectivity, performance, roaming, and interoperability issues.
• Monitor team performance, work allocation, and delivery progress.
• Handle technical escalations and drive root cause analysis for recurring issues.
• Establish best practices for Wi-Fi troubleshooting, testing, and issue resolution.
• Collaborate with engineering, testing, operations, and other stakeholders to resolve technical challenges.
• Prepare technical documentation, status reports, and recommendations for service improvement.
• Ensure timely completion of assigned tasks while maintaining technical quality and operational efficiency.

Required Skills

• Strong technical knowledge of Wi-Fi and wireless networking technologies.
• Understanding of WLAN architecture, Wi-Fi protocols, and wireless connectivity.
• Experience in Wi-Fi troubleshooting, performance analysis, and issue resolution.
• Proven experience leading or managing technical teams.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to manage technical escalations and guide team members effectively.

Preferred Qualifications

• Experience with Wi-Fi standards such as IEEE 802.11ac, 802.11ax, Wi-Fi 6/6E, or Wi-Fi 7.
• Exposure to wireless testing, interoperability testing, and network performance optimization.
• Experience managing a technical team of approximately 14 members.
• Familiarity with wireless diagnostic tools and network monitoring solutions.

Ideal Candidate

A hands-on Wi-Fi Technical SME who combines deep wireless technology expertise with strong team leadership skills and the ability to guide a 14-member team, resolve complex technical challenges, and drive consistent delivery.