Senior Director of Product Management, Outbound

Lumen Technologies is hiring a Senior Director of Product Management, Outbound to translate product strategy into market-ready offerings that grow revenue, improve adoption, and differentiate its enterprise and wholesale portfolio. The role leads outbound product strategy and go-to-market execution, aligns cross-functional teams, and optimizes commercial performance across network, cloud connectivity, and digital platform services.

Responsibilities:

• Define and lead the outbound product strategy for assigned domains, from positioning through launch and lifecycle optimization
• Translate product capabilities into clear value propositions, differentiated messaging, and market-ready offers
• Create and maintain product launch frameworks, including target segments, pricing logic, packaging, sales plays, and success metrics
• Lead multifunctional launch teams to bring new products and features to market quickly, with quality and discipline
• Partner with Sales, Sales Enablement, and Marketing to ensure readiness across training, tools, content, and field execution
• Develop and sustain strategic sales motions, including executive selling scenarios, competitive strategy, and customer proof points
• Represent market, customer, and revenue insights concerning Product Management and Engineering planning cycles
• Size customer and market opportunities and develop business cases that target roadmap investments based on growth, profitability, and strategic fit
• Manage short-term revenue opportunities with long-term platform and portfolio evolution
• Work closely with Engineering, Architecture, Operations, Finance, Legal, and Partners to ensure offers are technically sound, operationally viable, and financially solid
• Build alignment at the executive level by communicating tradeoffs, risks, and outcomes clearly
• Anticipate and resolve issues that could impair launch success, customer experience, or commercial performance
• Define success metrics for launches and ongoing performance such as adoption, attach, churn, margin, and revenue
• Use market data, customer feedback, and performance analytics to improve positioning, packaging, and sales execution
• Continuously improve how Lumen brings products to market—simplifying where possible, innovating where needed
• Senior leadership role with significant influence across Product, GTM, and Sales
• High visibility with executive stakeholders
• Expected to mentor and develop product leaders and outbound talent

Requirements:

• 10+ years of experience in product management, product marketing, or go‑to‑market leadership roles
• Demonstrated success launching and scaling complex technology products in B2B or enterprise environments
• Strong experience working with Sales organizations on commercialization, enablement, and revenue acceleration
• Proven ability to influence executive stakeholders through data, judgment, and clear storytelling
• Strategic thinker who can also execute with immediacy and carefulness
• Excellent written and verbal communication skills—equally effective with operators, sellers, and executives
• Highly analytical, with the ability to turn insight into action
• Comfortable operating amid ambiguity while driving clarity for others
• Experience with network services, cloud connectivity, digital platforms, or infrastructure‑enabled services
• Familiarity with enterprise buying motions, multi‑stakeholder sales cycles, and partner ecosystems
• Experience developing pricing, packaging, and offer constructs at scale