IT-Business Systems Analyst

Randstad Digital Americas is recruiting for an enterprise healthcare client seeking an IT-Business Systems Analyst. The role focuses on Epic Cadence/Prelude configuration and support, translating user needs into design specifications, and participating in software upgrades and workflow enhancements.

Responsibilities:

• Working on Epic Cadence/Prelude configuration changes and build by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects
• Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy
• Serve as a mentor/subject matter expert to local and client-based team members
• Participate in medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
• Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems
• Provide support of application incidents reported through the help desk
• Provide assigned support during go-lives and system upgrades
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Work with trainers to develop and maintain application specific training curriculum and materials
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to various project meetings

Requirements:

• bachelors
• in design,in-depth analysis,E-Signature,Epic Cadence,Prelude,Epic Welcome,Information Technology,debugging,system configuration,Self-directed,change control,client experience,data collection,functional and technical design,healthcare,help desk,KPIs,Maintenance,metrics,process improvement techniques,revenue cycle,user requirements,workflows,operational workflows