Senior Product Manager, Lending

Toast is seeking a Senior Product Manager to lead its Lending efforts within the Embedded Finance team. The role owns the lending product roadmap and develops financial products that help restaurant owners access funding, collaborating with internal teams and external partners to deliver and improve products.

Responsibilities:

• Own the product roadmap for Toast Capital (Toast’s flagship lending product)
• Work closely with cross functional teams and various product domains across Toast to support ideation, design, development, launch and support of new and existing products
• Create & present business cases and business models for new product investments, and measure/quantify success of product launches
• Write technical and non-technical user stories, define requirements, workflows, and wireframes in collaboration with Engineering, Design, Data Science and other teams
• Manage the backlog of an established engineering team, define roadmap requirements, and facilitate agile ceremonies
• Communicate and collaborate with technical counterparts, and business-oriented stakeholders, to consistently set and meet expectations

Requirements:

• 5+ years of product management experience, with a track record of driving strategy, execution, and impact for B2B products
• A passion for innovating in financial services and desire to transform the restaurant & hospitality industry
• Experience managing products from their early inception to measurable post-launch success
• A track record of strong execution, delivering speed and quality
• Versatile skillet - you're able to design innovative financial products, experiment to deliver top notch personalized user experiences, drive consistent risk model improvements, build efficient risk and operations tooling, and develop a scalable platform
• Strong written & verbal communication skills, with an emphasis on communicating roadmaps, tradeoffs and technical solutions to a variety of stakeholders
• High EQ and is skilled at building and maintaining relationships with engineering & design teams
• Strong ability to turn data into actionable insights and customer outcomes
• Proven ability to influence across teams and drive alignment in ambiguous, high-impact spaces
• Comfortable with data analysis tools like SQL
• First-hand experience with lending
• Experience working fast-growing teams & hyper-growth companies
• Experience delivering products powered by machine learning models
• Experience incorporating legal & regulatory oversight into consumer or business products