Sr. Principal Technical Services Project Management

Northrop Grumman is hiring a Senior Principal Technical Services Project Management professional to coordinate and govern complex initiatives across its IT Infrastructure and Operations organization. The role leads portfolio cadence, reporting, risk management, operational readiness, and change communications to improve delivery reliability and business value.

Responsibilities:

• Serve as the central point for project, program, and operational initiative tracking and reporting within IT Infrastructure and Operations (ITIO), bringing consistent rigor to the management and oversight of initiatives
• Establish and maintain portfolio‑level dashboards and status reporting to provide leadership with clear visibility into progress, risks, issues, and dependencies across ITIO initiatives
• Lead and coordinate Project Management Reviews (PMRs) and other recurring governance forums, ensuring status, issues, and decision needs are communicated to stakeholders in a timely and concise manner
• Identify, track, and drive resolution of risks, issues, and opportunities across the ITIO portfolio, including escalation and coordination with CIDO and Global Operations as appropriate
• Ensure clear ownership, due dates, and follow‑through on risk and issue mitigations, including cross‑functional dependencies and vendor-delivered work
• Engage with other CIDO service line teams to plan, deploy, and integrate new capabilities and initiatives that impact ITIO, with a focus on operational readiness, supportability, and change management
• Partner with HR and Communications to plan and execute communication and change‑management activities for major ITIO initiatives

Requirements:

• Experience with enterprise PM/Agile tooling (e.g., Jira, Azure DevOps, Rally, Clarity, ServiceNow, or equivalent) for portfolio tracking, backlog management, and reporting
• Familiarity with IT infrastructure and operations domains (e.g., endpoint management, networking, cloud platforms, identity & access management, observability/monitoring)
• Experience with ITIL/ITSM practices (incident, problem, change, and configuration management) and how they intersect with project and program delivery
• Experience designing and operating governance cadences across multiple initiatives (steering committees, PMRs, risk reviews)
• Strong risk management discipline, including IF/DUE TO/BY/THEN risk articulation, contingency planning, and mitigation tracking
• Familiarity with regulatory, security, or audit requirements that impact IT infrastructure and operations
• Proven ability to influence without direct authority and drive alignment across diverse stakeholders (IT, HR, Communications, vendors, business partners)
• Demonstrated experience leading cross-functional teams through change, including adoption of new processes, tools, or operating models
• Strong relationship‑building skills with internal partners (e.g., HR, Communications, Finance, Global Operations) and external vendors
• Exceptional written and verbal communication skills, including the ability to distill complex technical and operational issues into executive‑ready messaging
• Experience planning and executing change‑management and communications activities in partnership with HR and Communications (e.g., stakeholder analyses, communication plans, training materials)
• Ability to create and maintain clear, concise artifacts (roadmaps, one‑page summaries, FAQs, decision logs) that support executive visibility and workforce adoption
• Experience defining and tracking KPIs for IT operations and project execution (e.g., cycle time, SLA adherence, change success rates, backlog health)
• Ability to analyze data and trends to identify opportunities for process optimization and cost/schedule/performance improvements
• 8 Years of relevant experience with Bachelors; 6 Years with Masters; 4 Years with PhD
• Experience working with Global Supply Chain and Business Management
• Demonstrated program/project management experience using Traditional Waterfall, Agile, and/or Hybrid methodologies on complex, cross-functional IT initiatives
• Prior experience managing a portfolio of diverse and complex IT projects/initiatives, including cross‑functional dependencies and vendor‑delivered work
• Demonstrated ability to work effectively with senior leadership and cross‑functional teams in a matrixed environment
• Experience with IT Disaster Recovery (ITDR) and information security governance, including coordination with security, compliance, or audit stakeholders
• Scrum Master certification (e.g., Scrum Inc, Scrum Alliance, SAFe, Scrum@Scale, etc.) and/or PMP certification
• Experience working with Sector-CIDO and/or Sector Program Teams
• Demonstrated ability to proactively identify issues, propose actionable solutions, and drive issues rapidly to closure, including risk and dependency management
• Demonstrated ability to communicate, present, and collaborate with executive leadership, including preparation of clear, concise status reports and briefings
• Previous experience managing budgets or financials and partnering with business stakeholders to prioritize support aligned to business priorities and objectives
• Experience establishing and operating portfolio‑level governance, including cadence definition, dashboards, and standardized reporting
• Strong analytical and problem‑solving skills with the ability to synthesize complex information and translate it into clear recommendations
• Experience managing projects using ServiceNow