Business Analyst Consultant, Claims Cost Management - Remote

Optum is hiring a Business Analyst Consultant for its Claims Cost Management Reporting & Analytics team. The role leads analytical initiatives and delivers reporting, forecasting, automation, and advanced analytics to improve operational performance, strategic decisions, and business outcomes.

Responsibilities:

• Analyse operational and financial performance, including forecasting, variance analysis, KPI reporting, and root cause identification to support strategic decision-making
• Develop, maintain, and enhance executive reporting, scorecards, dashboards, and self-service analytics solutions using Power BI and automated reporting tools
• Partner with cross-functional teams to drive process improvement, operational excellence, and business performance through data-driven insights and recommendations
• Leverage advanced analytics, Generative AI, and innovative problem-solving approaches to improve productivity and address complex business challenges
• Lead multiple projects and reporting initiatives while ensuring high-quality deliverables, scalability, and alignment with reporting governance and best practices
• Serve as a reporting and analytics subject matter expert by mentoring team members, conducting peer reviews, and supporting enterprise-wide analytics transformation initiatives

Requirements:

• 5+ years of directly applicable analytics, reporting, or business intelligence experience
• 3+ years of experience in Power BI, including dashboard development, data modelling, DAX, and report optimization
• 3+ years of experience working with relational databases and database structures such as SQL Server, Oracle, Teradata, Snowflake, or equivalent platforms
• 3+ years of experience delivering complex reporting and analytics solutions, ensuring data quality and adherence to reporting governance and best practices
• 3+ years of experience with Microsoft Office Suite (Excel, PowerPoint, and Word)
• Proven ability to lead initiatives, engage stakeholders, mentor teams, and manage competing priorities while driving continuous improvement in fast-paced environments
• Proven excellent verbal and written communication skills, with the ability to communicate complex analyses to technical and non-technical audiences
• Proven comfortable leveraging Generative AI tools and capabilities to drive innovation, improve efficiency, and enhance analytical outcomes
• Experience with advanced data visualization and self-service reporting solutions
• Experience supporting large-scale reporting, analytics, automation, or business transformation initiatives
• Healthcare industry experience, ideally with Claims Cost Management (CCM) knowledge
• Intermediate to Advanced experience with Tableau, Alteryx, Snowflake, or equivalent business intelligence and analytics platforms
• Knowledge of Power Platform, data automation, or cloud-based data environments
• Demonstrated ability to work with team members in a hands-on capacity