Microsoft Entra ID Subject Matter Expert

Role: Microsoft Entra ID Subject Matter Expert

Location: Boston, MA

We are seeking an experienced Microsoft Entra ID Subject Matter Expert to provide technical expertise, administration, security, and advanced operational support for enterprise identity and access management services.

The SME will be responsible for the stability, security, and effective management of the Microsoft Entra ID environment and will act as the escalation point for complex identity, authentication, access, and application integration issues. Act as the L3 / SME escalation point for Entra ID-related incidents.

Key Responsibilities

• Microsoft Entra ID Administration
• Identity & Access Security
• Hybrid Identity
• Enterprise Applications & SSO
• Identity Governance
• Operational Support & Troubleshooting
• Security Monitoring & Compliance
• Documentation & Knowledge Transfer

Must Have

• Microsoft Entra ID / Azure AD
• Active Directory
• Conditional Access
• Multi-Factor Authentication
• Privileged Identity Management (PIM)
• Microsoft Entra Connect / Cloud Sync
• Enterprise Applications
• Application Registrations
• Single Sign-On
• SAML, OAuth 2.0 and OpenID Connect
• Microsoft 365 identity integration
• Strong identity and authentication troubleshooting skills
• Understanding of Zero Trust and least-privilege principles

Good to Have

Microsoft Entra ID Governance

Microsoft Sentinel / SIEM exposure

Microsoft Graph knowledge

PowerShell knowledge

PKI and certificate management

Intune integration with Entra ID

Automation should be treated as a supporting skill rather than a core responsibility for this position.

Experience & Qualifications

• 7+ years of overall IT experience, preferably covering Identity, Active Directory, Microsoft 365, or Azure environments.
• 4+ years of hands-on Microsoft Entra ID / Azure AD experience preferred.
• Strong experience supporting enterprise identity environments.
• Experience implementing and troubleshooting Conditional Access, MFA, PIM, SSO, and hybrid identity.
• Experience working within Incident, Problem, and Change Management processes.
• Strong troubleshooting and root-cause-analysis skills.
• Ability to work effectively with Cloud, Infrastructure, Cybersecurity, Application, Service Desk, and Compliance teams.
• Preferred Certifications
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• SC-100 or other Microsoft Security certifications are advantageous.