Senior Product Manager

Assured is on a mission to modernize insurance by providing software solutions to large insurers, enhancing claims processing to be more efficient and technology-driven. They are seeking a Senior Product Manager to engage with customers during implementation, gather insights, and translate feedback into product improvements.

Responsibilities:

• Engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction
• Translate customer insights into product requirements, user stories, and prioritized backlog items
• Collaborate with engineering and design to build and ship features that improve customer adoption and long-term success
• Define and track success metrics to evaluate feature effectiveness and inform iteration
• Ensure the product balances immediate customer implementation needs with scalable solutions for the broader market

Requirements:

• 3–5+ years of product management experience in a fast growing Saas company
• Demonstrated ability to translate complex customer needs into clear product requirements
• Proven track record of shipping impactful features in collaboration with engineering and design
• Excellent communication skills with both customers and cross-functional teams
• Thrive in a fast-paced, high-growth environment
• Prior experience in a customer-facing technical role (TAM, Implementation Specialist, or Customer Success Manager) strongly preferred