Lead Analyst, Business Intelligence

Ensemble RCM LLC hires a Lead Analyst to serve as the analytics partner for assigned revenue cycle functions. The role defines and analyzes KPIs, curates analytics assets, develops visualizations and self-service tools, and translates data into recommendations that help operational leaders improve performance.

Responsibilities:

• Serve as the dedicated Strategic Analytics partner to the assigned functional areas, building a deep understanding of its operations, goals, challenges, reporting resources, and data
• Meet regularly with the functional area's operations leader and their team to understand priorities, pressure-test assumptions, and align analytic work to business outcomes
• Act as a thought partner who proactively brings ideas, questions, and opportunities to leaders rather than waiting for requests
• Work with functional leaders to define, document, and maintain the key KPIs for the area, including clear business definitions, targets, and benchmarks
• Analyze the underlying drivers of KPI performance (root cause, trends, variances, and contributing factors) and clearly communicate what is moving the metrics and why
• Identify and quantify opportunities for improvement, translating analysis into specific, actionable recommendations that support measurable operational and financial impact
• Curate inventory of Strategic Analytics assets for the functional area, including dashboards, reports, and data sources
• Regularly evaluate the portfolio for relevance, usage, accuracy, and redundancy, and retire, consolidate, or enhance assets to keep it focused on what drives decisions
• Ensure assets follow established design, naming, documentation, and delivery standards
• Partner with the Data team to identify, acquire, and validate the data needed for reporting and analytics, and translate functional area priorities into a clear, sequenced reporting and analytics roadmap
• Help design and develop highly interactive, insightful visualizations and self-service tools in Databricks or Power BI that tell the right story for each audience
• Recommend the most effective way to present information, balancing executive-level summary views with deep-dive analytic capability
• Create content that moves leaders from information to insight to action
• Take an active role in the development, documentation, and ongoing maintenance of enterprise data assets, including KPI definitions and metric standards
• Train, coach, and mentor other Strategic Analytics team members in analytic thinking, visualization best practices, and stakeholder engagement
• Contribute to team standards, shared practices, and knowledge sharing across functional areas

Requirements:

• Bachelor's degree
• Information Technology, Information Management, Analytics, Business, Finance, or related field
• 7 years of experience in business intelligence, analytics, or a related field, including experience partnering directly with business or operational leaders
• Strong communication and storytelling skills, with the ability to present insights and recommendations to executives and frontline leaders alike
• Demonstrated critical thinking and problem-solving skills, with a track record of finding and creating value through analysis
• Ability to define and explain KPIs and analyze the operational drivers behind them
• Expert proficiency in a data visualization tool such as Power BI
• Advanced SQL skills and experience with various database platforms, such as Databricks
• Experience with ETL tools and data modeling
• Strong consultative and relationship-building skills, with confidence to challenge assumptions constructively
• Experience mentoring or training other analysts
• Deep understanding of the healthcare system, preferably revenue cycle management, and experience working with clinicians, operations, and business leaders
• Proficiency with MS Office
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
• Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States
• industry certification preferred
• Experience working in a dedicated or embedded analytics partnership model
• Experience building and managing a curated analytics asset portfolio
• Experience supporting healthcare revenue cycle operations, analytics, or performance improvement
• Working knowledge of revenue cycle workflows, KPIs, and operational drivers across one or more areas of the revenue cycle
• Ability to connect operational processes and performance drivers to financial outcomes and actionable analytics
• Experience using Epic and working with Epic-based revenue cycle data, reporting, and workflows
• Familiarity with Epic revenue cycle applications and data structures preferred