SALES ACCOUNT MANAGEMENT - Account Manager II

Thatcher Company is hiring a Sales Account Manager II for the food and dairy segments. The role manages complex customer accounts, develops account and retention strategies, and grows sales of chemical applications through customer partnerships and consultative support.

Responsibilities:

• Own a portfolio of medium-to-large customers within key industry segments
• Establish high-value customer partnerships and drive sustainable revenue growth through executive level penetration initiatives and advanced referral networks
• Develop and execute account plans to achieve sales growth and margin targets
• Own portfolio level retention strategy that protects revenue, strengthens partnerships, to achieve near-zero attrition targets
• Conduct regular customer visits, technical discussions, pricing reviews, and negotiations
• Champion a safety-first culture across all client engagements and operational safety standards, integrating risk mitigation principles
• Identify and secure upsell, cross-sell, and new application opportunities
• Provide consultative support on chemical applications, product selection, and performance
• Track market trends and competitive activity; recommend pricing strategies
• Collaborate with operations, supply chain, and quality teams to resolve service issues
• Prepare forecasts, pipeline updates, and business reports for leadership
• Maintain accurate CRM information and manage contract renewals
• Support launch of new products and programs in target industries

Requirements:

• Bachelor's degree in Chemistry or a related field, with 8–10+ years of relevant experience
• Master's degree or equivalent in Chemistry or a related field, with 7+ years of relevant experience
• Ph.D. or equivalent in Chemistry or a related field, with 5+ years of relevant experience
• Strong understanding of market economics, industry trends, and chemical product applications
• Excellent negotiation, communication, and consultative selling skills
• Ability to independently develop account and industry growth strategies
• Ability to translate customer needs into actionable technical requirements
• Proficiency with CRM systems, forecasting, and data analytics
• Experience selling to food, beverage, and/or dairy processing facilities
• Knowledge of customer procurement processes and contract structures