Manager, Business & Project Analyst

CVS Health is hiring a Manager within Pharmacy Services Finance Intelligence to lead complex strategic initiatives from intake through implementation. The role partners with business and technology leaders to define requirements, shape solutions, manage delivery, and drive measurable business outcomes.

Responsibilities:

• Translate complex business needs and processes into clear, development-ready Business Requirements Documents (BRDs)
• Lead cross-functional initiatives from intake through implementation
• Manage scope, risks, dependencies, priorities, and stakeholder expectations
• Facilitate business decisions and identify risks and process improvement opportunities
• Provide executive-ready updates on key decisions, risks, and outcomes
• Build trusted relationships with senior business and technical leaders
• Develop strong knowledge of assigned business areas and provide consultative guidance
• Promote accountability, transparency, and predictable delivery
• Mentor and support onboarding of team members
• Conduct peer reviews of BRDs and key deliverables
• Share best practices and promote continuous improvement across the team

Requirements:

• 5+ years of experience in Business Analysis, Project/Program Management, Product Management, Process Improvement, or related disciplines
• Experience leading complex, cross-functional business and technology initiatives
• Strong business analysis, facilitation, stakeholder management, and communication skills
• Experience developing business requirements, process flows, and related documentation
• Ability to independently manage multiple initiatives and competing priorities
• Experience with Agile, Waterfall, or hybrid methodologies and tools such as Jira or Confluence
• Bachelor's degree or equivalent professional experience
• Experience in PBM, Healthcare, Finance, Revenue Cycle, or Insurance
• Experience partnering with Analytics, Data Engineering, BI, or Software Development teams
• Experience mentoring analysts or project delivery professionals
• Relevant certifications such as Lean Six Sigma, CBAP, PMP, PMI-PBA, or CSM