Senior Program Manager

Job Role – Sr. Lead Program Management

Location –  Atlanta, GA 30328 (3 days onsite a week)

Contract

Interview process – 2 internal and 1 client

Job Description:

• The Sr. Lead, Program Management is a senior technical program management role responsible for leading large-scale, high-complexity enterprise technology programs and initiatives.
• This role operates with a high degree of autonomy and serves as a trusted advisor to senior and executive leadership, facilitating successful delivery of critical technology programs.
• The Sr. Lead drives cross-functional alignment, manages complex dependencies, and champions continuous improvement in program management practices across the organization.
• The right individual brings deep technical program management expertise, exceptional leadership capabilities, and the ability to navigate ambiguity across a matrixed environment.
• This role will report directly to the Sr. Director, Program Management and is a key contributor to the success of enterprise-wide technology initiatives.

KEY RESPONSIBILITIES

·       Program Leadership & Delivery

·       Lead and manage large-scale, enterprise-level technical programs involving multiple cross-functional teams in an Agile delivery and matrixed environment.

·       Oversee all phases of the program lifecycle including initiation, planning, risk assessment, team formation, execution, and post-program evaluation.

·       Define and maintain program roadmaps, integrated master schedules, and delivery milestones, ensuring alignment to business outcomes.

·       Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.

·       Anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs against technical constraints.

·       Ensure all teams follow organizational AI policies and standards.

·       Monitor AI tool reliability across teams. Create backup plans for system failures. Maintain project delivery capabilities without AI while preserving human skills and judgment.

·       Lead AI adoption leveraging clear messaging, benefiting the teams and connecting human / AI value.

·       Stakeholder Engagement

·       Serve as a trusted advisor to senior and executive leadership, frequently consulted to lead high-impact initiatives.

·       Build and maintain strong relationships with program stakeholders across technology, product, business, and operations.

·       Communicate program status, risks, issues, and decisions clearly and effectively to audiences at all organizational levels.

·       Facilitate senior leadership forums, steering committees, and program governance sessions.

·       Risk, Issue & Dependency Management

·       Identify, analyze, and manage risks, issues, and dependencies critical to ensuring program success and realization of business outcomes.

·       Develop contingency plans, identify trigger events, and ensure timely escalation and resolution of program impediments.

·       Proactively manage changes to baselined scope, schedule, and cost, communicating impacts and facilitating timely decisions.

·       Financial Management

·       Manage program budgets and funding channels, including creation, tracking, and variance analysis against approved budgets.

·       Provide accurate forecasting, estimate-to-actual variance reporting, and financial status updates to leadership.

·       Vendor & Resource Management

·       Manage and coordinate multiple vendor engagements across a diverse program portfolio, including contract oversight and performance management.

·       Partner with resource and delivery system leaders to ensure appropriate staffing and capacity planning across programs.

·       Process Improvement & Governance

·       Champion organizational change by enhancing the efficiency and effectiveness of program management practices and frameworks.

·       Launch and guide process improvement initiatives, applying lessons learned and advanced program management methodologies to drive continuous improvement.

·       Provide input to refine established PM methodology and ensure alignment with delivery systems and enterprise standards.

·       Develop and deliver program management deliverables in compliance with approved methodology requirements.

·       Coaching & Mentorship

·       Mentor and coach program and project managers across the organization, sharing expertise and elevating overall PM capability.

·       Influence and guide individuals at all levels of the organization to adopt best practices in program delivery.

Regards,

Deepak Kumar