Senior Product Manager, Consumer

Sequencing is hiring a Senior Product Manager, Consumer to own the roadmap for consumer-facing and subscription products and features. The role partners with Engineering, Bioinformatics, Design, and Customer Success to deliver approachable genomics experiences and improve adoption, satisfaction, and the consumer journey.

Responsibilities:

• Own and maintain the end-to-end consumer product roadmap in Jira across web and app experiences, ensuring features, experiments, and enhancements are clearly scoped, prioritized, and progressing
• Lead cross-functional discovery focused on consumer needs, turning insights from user feedback, analytics, and market signals into clear product plans and hypotheses
• Write and maintain specs, user flows, acceptance criteria, and success metrics in Confluence and Jira for consumer journeys, onboarding, engagement, and retention features
• Coordinate execution with Engineering, Bioinformatics, Design, and Customer Success on consumer initiatives, resolving blockers and aligning tradeoffs to timelines and goals
• Monitor consumer feedback channels (Intercom, Reddit, surveys, escalations) and translate themes into roadmap priorities, iteration cycles, and usability improvements
• Own backlog grooming for consumer workstreams, keeping Jira boards organized, statuses accurate, and dependencies visible
• Partner with Design to ensure Figma prototypes and flows reflect consumer requirements, edge cases, and a clear, approachable UX for genomics
• Define and track success metrics for consumer features, tying outcomes to engagement, conversion, and satisfaction
• Champion a user-centric perspective in consumer planning, ensuring solutions address real user pain points and deliver measurable value
• Drive disciplined use of Jira and Confluence as single sources of truth for consumer product documentation and plans

Requirements:

• 5+ years product management experience shipping consumer-facing SaaS, health tech, and eCommerce products end to end
• Strong documentation and organizational skills for specs, timelines, and structured systems thinking across complex consumer journeys
• Clear communication and collaboration skills with both technical and non-technical stakeholders on consumer initiatives
• Facility with agile workflows and tools (Jira, Confluence), including backlog grooming, dependency mapping, and cross-team coordination
• Comfort in technical discussions with engineers and bioinformatics teams, with a bias toward execution and user-centric thinking
• Experience using qualitative and quantitative feedback to inform consumer product decisions, roadmaps, and iterative improvements
• Demonstrated ability to work autonomously in early stage, startup, and unstructured environments, turning ambiguous consumer problems into clear plans and consistently shipping impactful work