Principal Software Engineer - Loom

Atlassian is hiring a Principal Software Engineer for Loom to build and own customer-facing products end to end. The role combines hands-on full-stack engineering with technical strategy, product direction, and the development of AI-native and agentic experiences.

Responsibilities:

• Own customer-facing product experiences end to end across the full stack - taking ambiguous problems all the way to shipped, measured outcomes
• Lead technical strategy and the implementation large-scale features and systems
• Partner with product, design, data, and engineering to influence product strategy and direction
• Evaluate trade-offs between correctness, robustness, performance, and customer impact to ensure we build the right solution
• Contribute to system design, code reviews, documentation, and best practices with security, performance and reliability in mind
• Mentor and level up the engineering organization by sharing your expertise

Requirements:

• 10+ years of full stack experience in product and platform engineering
• Proven ability to architect, build, and operate large-scale, distributed systems and user-facing applications
• Extensive experience establishing operational excellence, automated testing strategies, production telemetry, and managing service reliability
• Strong product and UX mindset
• Exceptional communication and collaboration skills; able to influence and partner across teams and organizations towards business outcomes
• Passion for innovation, continuous improvement, mentorship, and fostering an inclusive, high-performing engineering environment