Product Manager - Find & Schedule Care

Highmark Health is hiring a Product Manager to own the end-to-end Find & Schedule Care experience for members. The role defines product strategy and oversees execution while maintaining accurate provider directories, scheduling rules, and search results.

Responsibilities:

• Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels
• Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities
• Represent the product in all governance meetings
• Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels
• Serve as accountable owner for the sets of products/tools within the designated portfolio
• Identify and drives both cross-product and cross-customer value and shared learnings
• Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog
• Other duties as assigned

Requirements:

• Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 3 years of Product experience
• 3 years with the Software Lifecycle
• 1 year of Advanced domain experience
• Business Acumen for P&Ls
• Communication
• Conflict Management
• Experience managing consumer-facing search, discovery, or scheduling capabilities
• Experience collaborating with enterprise data and analytics teams on data quality, system integrations, or data validation feedback loops
• Demonstrated ability to navigate complex business workflows, multi-sided stakeholder ecosystems, and operational rules