Customer Service Agent - 100% Work From Home

ANDX is hiring a seasonal Customer Service Agent for a fully remote role. The agent will handle inbound and outbound calls, conduct telephone screenings, document customer information, and provide professional customer service.

Responsibilities:

• Handle a high volume of inbound and outbound calls
• Conduct telephone screenings and gather required information
• Deliver professional and positive customer interactions
• Accurately document call information and customer inquiries
• Meet quality, productivity, and attendance expectations
• Navigate various computer applications while assisting customers

Requirements:

• Reliable high-speed internet service
• Minimum 100 Mbps download and 20 Mbps upload speeds
• Strong communication skills
• Basic computer navigation proficiency
• all applicants must be 18 years of age or older
• eligible to work in the US
• Ethernet connection preferred