Senior Content Marketing Manager, AI Narrative

Assured is modernizing insurance claims processing with software for large insurers. The Senior Content Marketing Manager, AI Narrative writes and owns content that makes Assured’s AI capabilities clear and credible to enterprise insurance audiences, including thought leadership, product and web copy, and executive communications.

Responsibilities:

• Be the expert writer on AI – Write authoritatively about frontier AI, models, and LLM-powered systems for enterprise – copy that holds up with technical readers (i.e. CIOs and CAIOs) and lands with claims executives who are not
• Carry the category narrative – Translate Assured’s “frontier AI for claims” point of view into thought leadership, bylines, explainers, and long-form pieces that the market, press, and analysts come to recognize as ours
• Write across every surface – Produce web and landing copy, product and feature narratives, social posts, newsletters, and sales-supporting content – in one consistent, credible voice
• Ghostwrite the point of view – Partner on the CEO and founder voice – drafting POV, op-eds, posts, and talk tracks that make Justin a leading voice in insurance AI
• Make the complex clear – Sit with the product, and PMM teams, understand the capability deeply, and turn it into language that is precise, vivid, and free of hype
• Complement the Content Strategist – Take the strategy and calendar and make it real on the page – owning drafts end to end, from brief to publish-ready copy
• Own the blog – Write and ship a steady stream of blog posts and articles that turn our AI point of view into search-visible, shareable content and build Assured’s organic authority in the category
• Raise the bar on quality – Set and hold a high editorial standard for accuracy, voice, and clarity across everything the team ships
• Keep it compliant – Write inside carrier anti-bribery and compliance norms, and check claims and substantiation before anything goes out

Requirements:

• 5–8+ years as a content marketing manager, with a portfolio of published work you wrote yourself
• Genuine subject-matter command of AI – agentic AI, frontier models, and LLMs for enterprise – demonstrated through writing that technical readers respect
• A track record of writing for B2B, enterprise, or technical audiences and making complex capability clear and persuasive
• Exceptional writing range: thought leadership and long-form, plus crisp web, product, and social copy in a single coherent voice
• Comfort going deep with product and engineering to learn a hard subject, and the judgment to write about it without hype
• An individual maker who wants to write – not manage a team or run an agency
• Insurance, fintech, or another regulated/enterprise domain a plus
• if not, genuine enthusiasm to learn the claims world fast
• Experience writing inside an early-stage or high-growth startup at a stage similar to Assured's – comfortable with ambiguity, fast iteration, and building from scratch
• High ownership and low ego – you do the thinking and the writing, and you sweat every word