Business Process Analyst (State of Louisiana)

GDIT is hiring a Business Process Analyst to support business and corporate goals through requirements analysis, reporting, and data analytics. The role also coordinates workflow development, manages Agile requirements and backlogs, and supports testing and end-user documentation.

Responsibilities:

• Providing requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Performing data entry and records updates
• Contributing to project success by influencing individuals on and outside of their team
• Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports
• Producing reporting on an as-needed basis (daily, weekly, monthly)
• Determining business metrics to meet ongoing organizational or client informational needs
• Providing data analytics and key insights
• Collecting detailed project requirements and anticipates technical needs
• Collaborating with developers to create future state automated workflows
• Managing the flow of development from idea to release
• Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
• Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
• Troubleshooting and investigating issues reported by business users and provides ongoing communication about status
• Creating end user documentation including user and quick reference guides
• Describing and executing test cases
• Managing requirements in Jira using a backlog and collaborating with product owners to prioritize the backlog

Requirements:

• Collaboration, Problem Solving, Requirements Gathering, Teamwork
• 1 + years of related experience
• US Citizenship Required: Yes
• Technical Training, Certification(s) or Degree
• 1+ years of related experience with business and/or data analysis
• Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and/or other technologies
• Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
• Initiative to develop, run, and present project reports
• Exposure to Agile, Project Management Principles, and Jira
• Exposure to Dashboard Development and Reporting via Microsoft Power BI and/or Tableau
• Exposure to Microsoft SharePoint
• Exposure to Microsoft Power Apps and Power Automate
• Experience using Jira (or similar tool) to manage user stories and projects
• Proactive problem solving
• Ability to initiate communication with senior leaders
• Effective management of multiple competing priorities at any given time
• Ability to manage multiple assignments and adapt to changing client needs
• Outstanding communication skills with the ability to present to business leaders
• Strong analytical and problem-solving skills
• Capability to work independently and as part of a team
• Must be able to obtain and maintain a Secret clearance
• US Citizenship Required