Technical Product and Innovation Manager

EY is hiring a Technical Product and Innovation Manager to establish and mature a product-led organization for talent technology. The role shapes portfolio governance, investment strategy, technical roadmaps, and Client Zero initiatives, aligning user needs and delivery with adoption and measurable outcomes.

Responsibilities:

• Define and implement the talent technology investment strategy and multi-horizon technical roadmap, translating business and Talent priorities into sequenced investment choices, modernization pathways, and measurable outcomes
• Maintain an integrated view of the talent technology inventory, portfolio, demand, delivery capacity, dependencies, technical debt, risk, cost, and value
• Prepare decision-ready recommendations that balance user value, strategic alignment, feasibility, effort, cost, risk, architectural fit, and expected outcomes
• Implement practical product governance, operating rhythms, lifecycle standards, ownership, documentation, escalation paths, and decision rights across the portfolio
• Establish forums that connect strategy, investment decisions, demand, architecture, delivery, risk, and value realization with clear criteria and accountable decisions
• Track adoption, experience, quality, reliability, efficiency, cost, risk, and realized value and use evidence to recommend scaling, consolidation, or retirement decisions
• Align Talent leaders, users, product managers, technical teams, vendors, and implementation partners on outcomes, requirements, constraints, quality expectations, and commitments
• Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities and clarify the problem, users, outcomes, constraints, and success measures
• Translate validated needs into business cases, process flows, requirements, user stories, acceptance criteria, and decision documentation
• Coordinate refinement, estimation, dependency management, release planning, prototyping, testing, UAT, launch readiness, and post-launch reviews with Enterprise Technology, Product Managers, and delivery partners
• Lead Client Zero talent technology initiatives from use-case definition through implementation, adoption, measurement, and readiness for broader scale
• Evaluate emerging capabilities, including generative AI, agentic workflows, automation, self-service, and platform releases, and move viable opportunities into governed experiments
• Manage an innovation and enhancement pipeline that advances high-value ideas through discovery, experimentation, launch, stabilization, adoption, and measurement
• Establish and operationalize a product organization and governance model with clear ownership, decision rights, operating rhythms, lifecycle standards, and portfolio forums
• Define and activate a talent technology investment strategy and multi-horizon technical roadmap aligned to priorities, funding, architecture, dependencies, risks, and measurable value
• Launch a Client Zero pipeline that validates priority talent technology use cases through governed pilots and advances proven solutions toward enterprise scale
• Establish a reliable, integrated view of the talent technology inventory, roadmap, demand, dependencies, risks, investment choices, and decision points
• Implement a consistent intake-to-delivery process that improves requirement quality, prioritization, ownership clarity, and delivery predictability
• Build and actively manage an innovation and enhancement pipeline that moves high-value ideas from discovery through adoption and measurement

Requirements:

• Relevant experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting
• Demonstrated success establishing or materially maturing a product organization, including governance, operating rhythms, lifecycle practices, decision rights, and cross-functional accountabilities
• Experience defining a technology investment strategy and technical roadmap that connect business priorities, architecture, funding, sequencing, capacity, risk, and value realization
• Experience leading Client Zero, internal-first, pilot, or incubation initiatives through implementation, adoption, measurement, and enterprise scale
• Experience managing roadmaps and backlogs, leading structured discovery, translating business needs into implementable requirements, and coordinating delivery across business and technical teams
• Experience with enterprise HR platforms or service-delivery technologies
• Working knowledge of integrations, APIs, data flows, security, privacy, technical debt, testing, release management, and platform lifecycle practices
• Strong analytical and financial judgment
• a bachelor's degree or equivalent practical experience in a relevant field
• ServiceNow, employee portals, case and knowledge management, workflow automation, or comparable platforms preferred