Fireworks AI - AI Field Engineer - Enterprise

Fireworks AI is hiring an AI Field Engineer to help enterprise customers turn complex generative AI challenges into production systems. The role leads technical discovery, builds and deploys proofs of concept and production integrations, advises on model selection and fine-tuning, and feeds customer needs into the product roadmap.

Responsibilities:

• Lead technical discovery calls, scope POCs, and run load tests and evaluations to validate the right model architecture and deployment configuration for each enterprise customer
• Build end-to-end POCs and production integrations hands-on-keyboard inside customer environments, navigating their infrastructure, security requirements, and organizational constraints
• Guide customers on model selection, fine-tuning strategy (SFT, DPO, RFT), and evaluation frameworks, moving them from open-model exploration to production at scale
• Manage multi-stakeholder enterprise relationships: identify technical champions, navigate org politics, and align the right people to move deals forward quickly
• Feed recurring customer pain points and deployment patterns back into the product roadmap