Forward Deployed Product Manager

Mural Group is recruiting on behalf of an unnamed client for a Forward Deployed Product Manager. The role owns customer outcomes across enterprise AI deployments, from pre-close scoping through post-launch tuning, and works with customers and forward deployed engineers to build and improve AI agents and deployment practices.

Responsibilities:

• Own customer outcomes and the metrics that prove them
• Run deployments end to end with forward deployed engineers
• Design, test and refine AI agents with the team
• Be the main customer contact and run working sessions
• Improve the playbook every deployment follows

Requirements:

• 5+ years, including complex customer deployments
• Comfortable owning senior stakeholders
• Technical, systems-level thinking, with hands-on agent building (side projects count)
• Bias to action in unclear situations
• product, conversation design or forward deployed engineering background
• time at a high-growth SaaS company