Channel Sales Account Manager | Public Sector Job Details | Avaya

Avaya is seeking a Channel Account Sales Manager to manage and grow relationships with existing federal and state/local/education channel partners across the Northeast. The role drives indirect sales growth through partner enablement, demand generation, training, and strategic relationship management.

Responsibilities:

• Manage all aspects of partner engagement for assigned existing partners
• Drive the adoption of Avaya’s solutions through the partner ecosystem, creating demand via indirect sales channels
• Advocate for and implement Avaya’s partner financial incentive programs
• Tailor partner offerings based on market segmentation, partner viability, and business models
• Collaborate with internal stakeholders and partner teams to foster strong relationships, enhance demand, and increase certifications
• Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement
• Educate partners on available programs, offers, and tools to support business growth and incremental sales funnel development
• Execute marketing and demand generation activities to boost partner margin growth
• Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned in the market
• Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies

Requirements:

• Previous experience as an Channel Account Manager is required
• Strong background in Customer/Unified Communications (CCaaS/UCaaS) is required
• Demonstrated ability to build and maintain trusted business relationships
• Proven track record in managing channel partners and driving indirect sales growth
• Excellent communication and negotiation skills, with the ability to influence and engage at all organizational levels, including C-suite
• Self-motivated, collaborative, and able to work independently while benefiting from a structured support and mentoring environment
• 8 - 12 Years of Experience
• Bachelor degree or equivalent experience
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Master Degree is preferred