Datacenter Field Operations Technician

Job title: Datacenter Field Operations Technician

Job location: Albany, OH (Onsite)

Job Type: Contract

Job description:

About the Role

We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with

provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 247 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.

Location & Coverage

Site: New Albany, Ohio

Coverage Model:

Shift-based

Rotating shifts (Days/Nights) with on-call requirements

Extended shift capability during surge/ramp periods

Required Qualifications

Technical Skills


Skill Area

Requirement

Structured Cabling

Expert-level copper and fiber optic cable installation (Cat6A,



OM4, OS2, MPO/MTP)

Fiber Optics

Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)

Rack & Stack

Data center rack installation, cable management, labeling standards

Hardware Handling

Network switch/router installation, line card insertion, optics installation (ESD compliance)

Testing Tools

OTDR, optical power meter, VFL, loopback adapters, cable certifiers

Physical Layer Troubleshooting

Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)

Ticketing Systems

Ability to use workflow management tools for ticket tracking and closure

Liquid Cooling Systems

Familiarity with AALC rack systems, hose connections, valve operations (preferred)

Experience

2-5 years of experience in data center cabling, network hardware installation, or telecommunications

Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments

Experience with large-scale rack deployment projects (50+ racks)

Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)

Experience working with liquid-cooled rack systems (AALC) preferred

Experience with barcode scanning and asset management workflows preferred


Preferred Qualifications

BICSI certification (Installer, Technician) or equivalent

OSHA 10/30 certification

Experience in hyperscale data-center environments multi-tenant or campus-scale

Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking

Background in either telecom carrier ops or large enterprise network repair