Senior Product Manager

Job Title

Senior Product Manager

Location

Atlanta, GA. On-site.

COMPANY OVERVIEW

Our client is an established enterprise organization. The organization focuses on secure customer authentication, identity management, and trust-based decisioning that support customer experiences and business outcomes.

ROLE SUMMARY

This role owns the strategy, roadmap, and delivery of customer authentication and trust platforms, including sign-in journeys, identity management capabilities, and risk-based customer experiences. Success means delivering scalable identity solutions that improve customer experience, security, and operational efficiency while balancing business and technical needs.

KEY RESPONSIBILITIES

• Own the product strategy, roadmap, and delivery for the customer authentication platform.
• Lead initiatives across customer sign-in, identity management, authentication services, and customer trust systems.
• Define product vision and prioritize features based on customer experience, security, and business outcomes.
• Guide the evolution of customer trust and risk-scoring platforms using behavioral, risk, and identity data.
• Develop risk-based authentication experiences, including low-friction and high-friction journeys.
• Partner with Engineering, Cybersecurity, Architecture, Product, and business stakeholders to define requirements and deliver solutions.
• Translate business requirements into product requirements and user stories while maintaining a strong understanding of platform architecture, APIs, integrations, and system interactions.
• Communicate product strategy, roadmap progress, and outcomes to leadership.

KEY REQUIREMENTS

• 3-5+ years of experience in Product Management, Technical Product Management, or a related software product role.
• Experience managing software products, platforms, or customer-facing digital experiences.
• Strong understanding of authentication, identity, and access management concepts.
• Experience with OAuth 2.0 and OpenID Connect (OIDC).
• Experience developing and managing product roadmaps using Agile methodologies.
• Ability to work across technical and non-technical teams.
• Strong communication and stakeholder management skills.