Customer Facing Field Project Manager

Agilent Technologies hires a Customer Facing Field Project Manager to lead or support complex laboratory service projects from development through execution and closeout. The role delivers laboratory relocations, consulting, and 3D lab design through on-site project execution, vendor and stakeholder coordination, and project planning.

Responsibilities:

• You will lead or support large, integrated laboratory service projects from start to finish
• You will contribute across the full project lifecycle, from early solution development through execution and closeout, supporting the delivery of complex, multi-vendor laboratory projects
• Leading on-site project execution, including vendor coordination and equipment-related activities
• Monitoring progress, resolving issues in real time, and maintaining momentum across multiple project workstreams
• Supporting solution design, scope development, and proposal activities
• Developing and maintaining project plans (scope, schedule, budget, resources)
• Coordinating with customers and stakeholders to align expectations and execution
• Delivering CrossLab solutions—including laboratory relocations, consulting, and 3D lab design—while leading meetings, driving progress, maintaining documentation, and building strong relationships across customers, internal teams, and third-party vendors

Requirements:

• We are seeking a candidate based in Southern California (CA) near Thousand Oaks with a strong foundation in project management processes, tools, and best practices, complemented by hands-on experience delivering operational or facility-based projects in the field
• The ideal candidate thrives in environments where success depends on coordinating physical activities, vendor execution, and on-site decision-making
• You are detail-oriented, adaptable, and capable of managing multiple priorities (multi-tasking) in dynamic, fast-paced environments
• Strong communication skills are essential, including the ability to lead meetings, provide clear updates, and maintain alignment across stakeholders
• Bachelor's degree in a scientific or related field, or equivalent experience
• 8+ years of relevant professional experience, including 5+ years in customer-facing field project management
• Experience applying project management methodologies
• Strong written and verbal communication skills
• Experience working directly with external customers
• Experience with data tools/reporting systems
• Experience managing equipment manufacturers and third-party service providers
• Experience in busy laboratory environments, instrument service, or equipment maintenance
• PMP certification
• Familiarity with GMP and/or GLP environments and requirements
• Pharmaceutical or life sciences industry experience
• Experience managing budgets (quotes, POs, invoicing)
• Lean Six Sigma training or certification
• Proficiency in MS Office and other software tools such as Smartsheet, SAP, or Maximo (CMMS)