Manager, Project Management (IC)

Aetna Resources, LLC is hiring a Project Manager to direct customer benefit plan implementations for self-funded new business clients. The role leads project planning and execution, coordinates stakeholders, manages risks and change, and ensures client expectations are met.

Responsibilities:

• Under general direction, lead the planning and execution of key organizational projects, ensuring consistent alignment with organizational goals, timelines, and budget constraints
• Develop project plans and team member assignments, defines specific deliverables and deadlines, and establishes project milestones for the organization
• Conduct project post-mortems to capture and apply lessons learned to identify areas for improvement and shares process enhancements to optimize project management practices
• Implement and enforce quality control processes to identify and resolve any deviations or deficiencies
• Develop change management plans and strategies to minimize resistance and ensure successful adoption
• Identify project risks and issues, develops risk mitigation strategies, and establishes contingency plans
• Prepare and deliver project progress reports, highlighting achievements, risks, and mitigation strategies
• Direct individuals to manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail
• Coach junior colleagues in current project management techniques, processes, and responsibilities

Requirements:

• 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives
• Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines
• Demonstrated ability to collaborate effectively across cross-functional teams
• Proven execution and delivery skills, including prioritizing work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook)
• Equivalent work experience
• Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems
• Bachelor's degree preferred/specialized training/relevant professional qualification