DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Business Analyst

Location: Columbia, SC

Duration: 12 Months

Locals Only

Scope of the project:

Client is seeking a Business Analyst to assist with implementation of changes as well as small-to-large projects for the MMIS and related subsystems.

Objectives to Be Fulfilled by Candidate:

The principal duties of this position are to evaluate agency needs, as-is and to-be business processes, and technical designs to provide analysis and document requirements on strategies for information technology solutions and non-technical solutions. The Business Analyst - Advanced will serve on a team of business analysts responsible for providing detailed analysis and documenting business processes and requirements.

Specific duties include, but are not limited to:

Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet user needs.
Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
Assists in business process redesign and documentation as needed for new technology.
Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.
Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.
Requirements development execution, including the elicitation, analysis, specification and validation.
Documenting and analyzing agency business processes and recommending improvements.
Documenting and analyzing data requirements and relationships.
Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
Providing requirements interpretation and guidance to technical and test teams.
Proactively identifying risks, issues, and action items leading to possible solutions.
Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).
May make recommendations for buy versus build decision.
Research business rules, requirements, and models.
Maintain business rules, requirements, and models in a repository.
Other project-related duties.

Required skills (rank in order of importance):

5 years’ experience in government IT projects as a business analyst or related duties
5 years’ experience eliciting, mining, and documenting business rules, processes
3 years of Medicaid experience
Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.
Knowledge of formal business process documentation.

Preferred skills (rank in order of importance):

General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)
MMIS experience (project or operations)
Microsoft Office Project/Project Server

Required education:

Bachelor’s degree in a technical, business, or

healthcare field. Experience in lieu of a degree year by year is acceptable

Additional skills/duties:

Superb written and oral communications skills, including the ability to write requirements and Use Cases.
Understanding of business modeling techniques, including the use of graphical process flow software
Ability to effectively communicate to executive management, line management, project management, and team members.

Business Analyst (W2)

Key skills

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