Salesforce Test Manager

Description

Robert Half Technology is seeking an experienced Salesforce Test Manager to support a client in the travel and insurance industry. This individual will play a key role in evaluating and strengthening the organization's Salesforce testing capabilities, establishing standardized QA processes, and developing a strategic roadmap for long-term testing improvements.

Duration: 6-month contract, with potential to extend or convert

Location: 100% remote - WA State based client

Pay rate: $65-$70/hourly (W2)

Key Responsibilities

• Assess the current Salesforce testing environment, processes, and capabilities to identify gaps, risks, and opportunities for improvement.
• Develop and implement a comprehensive QA testing strategy aligned with business objectives and Salesforce delivery initiatives.
• Establish standardized testing frameworks, methodologies, and best practices across Salesforce applications and integrations.
• Design and introduce structured regression testing processes to improve test coverage, consistency, and overall quality.
• Evaluate existing manual testing practices and recommend opportunities for test automation, including appropriate tools and frameworks.
• Strengthen User Acceptance Testing (UAT) processes by establishing clear standards, responsibilities, and repeatable methodologies.
• Partner with technical teams, business stakeholders, and QA resources to improve testing practices within an Agile environment.
• Develop a strategic testing improvement roadmap outlining priorities, timelines, resource requirements, and implementation recommendations.
• Provide guidance and leadership to existing QA resources, driving accountability and adoption of standardized testing practices.
• Identify opportunities to leverage AI-driven testing solutions to improve testing efficiency, accuracy, and coverage.
• Establish testing governance, quality metrics, and reporting practices to measure progress and support continuous improvement.

Requirements

• Extensive experience leading QA and testing initiatives within complex Salesforce environments.
• Proven experience in a Test Manager, QA Manager, Test Strategy Lead, or similar leadership role.
• Strong understanding of Salesforce CRM functionality, integrations, and platform-specific testing considerations.
• Demonstrated success assessing testing capabilities and developing strategic QA improvement plans.
• Experience designing and implementing testing frameworks, regression testing strategies, and UAT methodologies.
• Strong knowledge of test automation tools, frameworks, and implementation strategies, particularly within Salesforce environments.
• Experience transitioning organizations from manual testing processes toward more standardized and automated approaches.
• Solid understanding of Agile methodologies, including user stories, acceptance criteria, and quality assurance throughout the software development lifecycle.
• Ability to develop actionable testing roadmaps and provide recommendations around tools, resources, and process improvements.
• Excellent stakeholder management, communication, and leadership skills, with the ability to influence both technical and nontechnical teams.
• Ability to operate independently, assess complex environments, and provide strategic direction without requiring extensive oversight.

Preferred Qualifications

• Previous experience supporting organizations in the insurance, financial services, or travel industries.
• Familiarity with AI-powered testing tools and emerging technologies within quality assurance.
• Experience establishing QA standards and testing governance within large enterprise Salesforce implementations.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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