Job Title: Project Manager-II / State Implementation Manager
Location: Madison, WI
Work Mode: Onsite
Duration: 6 Months
Location Requirement:
Wisconsin-based candidates preferred. Candidates must currently reside in Wisconsin or be willing to relocate to Wisconsin within 30 days of the start date at their own expense.
Candidates outside Wisconsin who are unwilling to relocate will not be considered.
Note: Candidate response sheet is required.
Job Description
We are seeking an experienced Project Manager-II / State Implementation Manager to support the Child Support Modernization Project for the Wisconsin Department of Children and Families (DCF).
The candidate will oversee implementation activities for a new child support case management system, coordinate project teams and stakeholders, manage implementation readiness, and support pilot and regional system rollouts.
Key Responsibilities
Oversee implementation activities leading up to and during pilot and system rollout.
Coordinate project implementation plans, schedules, milestones, and communication plans.
Collaborate with Organizational Change Management (OCM), Project Management, and DDI Implementation teams.
Track implementation progress, manage day-to-day activities, and resolve issues within established timelines.
Coordinate functional and technical implementation activities across project teams and DCF stakeholders.
Develop and maintain acceptance criteria for transitions from UAT to pilot, pilot to rollout, and subsequent regional deployments.
Coordinate state-level activities to maintain synchronization between KIDS, wiKIDS, and the modernized system.
Facilitate project meetings and ensure stakeholders are informed of implementation activities.
Coordinate with vendors to ensure hardware, software, and site readiness before go-live.
Oversee plans for parallel operation of existing and modernized systems.
Coordinate training, communications, and organizational readiness activities with OCM, Training Managers, and vendors.
Monitor implementation risks, issues, dependencies, and potential challenges.
Prepare status reports, leadership updates, and implementation progress presentations.
Recommend policy and procedure changes required during implementation.
Required Qualifications
11+ years of relevant project management / implementation management experience.
Experience developing and executing project implementation and communication plans.
Strong stakeholder management and relationship-building skills.
Excellent leadership, organizational, and time management abilities.
Exceptional written, verbal, and presentation skills.
Experience managing large-scale organizational change, system implementation, and training initiatives.
Experience coordinating multiple project teams, vendors, and business stakeholders.
Strong experience with implementation readiness, pilot execution, and system rollout activities.
Preferred Experience
Government or public-sector project experience.
Child support, human services, social services, or case management system implementation experience.
Experience with UAT, pilot deployments, and phased regional rollouts.
Experience with Organizational Change Management (OCM).
Experience coordinating legacy and modernized systems during transition.
Experience with vendor-led software implementations and enterprise application deployments.
