Staff Product Manager, Technical

Robots & Pencils is hiring a Staff Product Manager, Technical to define product strategy and lead delivery across major client engagements. The role owns product outcomes from discovery through delivery, aligning cross-functional teams and advising senior client stakeholders, with an emphasis on AI-enabled products.

Responsibilities:

• Define product strategy and vision for major client engagements, setting direction in alignment with client goals and business outcomes
• Own the product roadmap end-to-end, driving prioritization across business value, technical constraints, and delivery timelines
• Lead complex discovery and problem framing with senior client stakeholders, ensuring the right problems are defined before solutions are built
• Define product success metrics and use data to evaluate outcomes, inform priorities, and drive continuous improvement
• Drive cross-functional alignment across engineering, design, delivery, and strategy to keep complex engagements moving
• Bring an AI-forward mindset to your daily work, using tools like Claude to drive product discovery, research synthesis, and documentation at speed
• Build and maintain trusted advisor relationships with client leadership, serving as a reliable strategic partner on product direction
• Communicate strategy, tradeoffs, and recommendations clearly and confidently at the executive level
• Lead complex stakeholder working sessions, workshops, and decision-making forums across large, multi-stakeholder organizations
• Establish product delivery standards and practices on the engagements you support
• Mentor senior and mid-level PMs, helping them grow their product thinking, client skills, and delivery impact
• Act as a technical escalation point on complex product, scope, and prioritization challenges

Requirements:

• 7+ years of experience in product management, with a strong consultative background
• Demonstrated ability to define product strategy and vision for complex digital engagements
• Deep experience leading discovery, roadmapping, and delivery across multi-stakeholder environments
• Strong executive communication and client advisory skills
• Track record of driving cross-functional alignment and influencing without authority
• Experience defining and tracking product success metrics
• High accountability, ownership, and follow-through
• Proficiency with product tools across discovery, roadmapping, and delivery (e.g., Jira, Productboard, Amplitude, Miro)
• Deep applied experience with AI tools to drive product discovery, research synthesis, and documentation at speed (e.g., Claude)
• Prior exposure to building or shipping AI/ML products
• Consulting or professional services delivery background
• A point of view on where AI is changing product management — and an appetite to keep moving up that learning curve as the firm does
• Comfort prototyping with AI tools to validate product hypotheses (e.g., Claude, Claude Code, Cursor, GitHub Copilot), de-risking decisions before engineering invests in them
• Working fluency in GenAI fundamentals — LLMs, RAG, prompt and context engineering, and where models break — enough to frame the right product questions with engineering and clients
• Hands-on contribution to AI-powered products — features, prompts, evals, even informally — and the appetite to grow into leading AI product work over time
• Vertical depth in one or more of Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing