Senior Business Analyst (Remote)

Marathon Health is hiring a Senior Business Analyst to support clinical application implementations and translate client and operational needs into build-ready requirements. The role also validates clinical data and reporting, manages release notes, and supports configuration governance and process improvement.

Responsibilities:

• Own the implementation intake process end to end: gather Configuration Document details, confirm client-specific decisions (go-live timing, implementation type, Operations assignments, equipment, and data-migration needs), and complete setup documentation so the Configuration Team has everything it needs before work begins — with no gaps requiring back-and-forth
• Trace the full lifecycle of a request, from initial documentation through Project Manager and Technical Product Manager handoff to work entering Azure DevOps (ADO)
• Translate operational and clinical needs into well-formed ADO stories, with the detail and acceptance criteria needed for refinement and sprint planning
• Support backlog grooming and sprint ceremonies, partnering with the Configuration and Technical Product teams to keep work ready and prioritized
• Serve as a standing checkpoint for data and reporting outputs, validating them against the source application (front-end validation) before they are treated as reliable
• Identify where reporting discrepancies originate, know who to involve, and work to catch issues earlier in the cycle
• Own the release-notes process: confirm stories are correctly marked for inclusion, formatting is consistent, and content is complete and clearly understood by its intended audience
• Review ADO stories to identify clinical value worth surfacing, and present clinical items to the applicable committee in a way that resonates with that audience
• Identify and help implement ways to streamline implementation intake, reducing friction and rework between request, documentation, and ADO entry
• Support the broader Clinical Applications team's configuration, support, and governance functions, including change-control and peer-review processes for clinical configuration
• Take on project management duties for special projects as assigned

Requirements:

• Bachelors degree in related field and 2+ years of business analyst, systems analyst, or similar experience, ideally in a healthcare, clinical, or health-technology setting, or equivalent combination of education and experience
• Experience gathering requirements and writing clear user stories and acceptance criteria
• Familiarity with EMR/EHR platforms — athenaOne experience is a strong plus — and with clinical application tools such as Cority, Avo, OhMD, or RubiconMD
• Hands-on experience with a work-management / backlog tool (Azure DevOps strongly preferred) and agile ceremonies such as grooming and sprint planning
• Strong attention to detail and a demonstrated ability to validate data and catch discrepancies before they reach downstream users
• Excellent written and verbal communication, including the ability to present to cross-functional and committee audiences
• Exposure to clinical implementation, configuration, or go-live support
• Understanding of clinical reporting, data-quality concepts, or value-based care workflows
• Experience with change-control, release management, or clinical configuration governance