The ideal candidate will understand how GIS applications, spatial data, and mapping-related workflows support utility operations and will be comfortable working across GIS and enterprise systems.

This is not a note-taking BA role. The team needs someone who can walk into an environment where requirements may not be fully defined, ask the right questions, understand the current state, and bring structure and clarity to complex business and GIS-related processes.

Key Responsibilities

Serve as a Business Analyst supporting GIS and Esri-related technology initiatives within a utility environment.
Partner directly with GIS users, business stakeholders, operations teams, IT, developers, and vendors to understand business processes and system requirements.
Gather, analyze, and document GIS business requirements, functional requirements, workflows, user stories, use cases, and acceptance criteria.
Translate operational and business needs into requirements that can be understood and implemented by technical teams.
Document current-state and future-state processes, particularly where workflows involve GIS applications, spatial information, or integrations with enterprise systems.
Facilitate discovery sessions, requirements workshops, and stakeholder meetings.
Ask detailed follow-up questions to identify gaps, dependencies, system impacts, and integration requirements.
Support projects involving Esri/ArcGIS applications and GIS-enabled business processes.
Analyze workflows and data movement between GIS platforms and other enterprise applications.
Support application upgrades, integrations, migrations, implementations, and decommissioning efforts.
Coordinate requirements and dependencies across business, GIS, IT, development, testing, project management, and third-party vendor teams.
Assist with UAT, test-case development, validation, defect resolution, and business acceptance.
Maintain accurate requirements, workflow diagrams, process documentation, and project artifacts throughout the delivery lifecycle.
Manage requirements across multiple concurrent projects and workstreams.

Key Projects / Workstreams

This resource is expected to support several initiatives running in parallel, including:

SRE Upgrade
Lemur Upgrade
SAP-to-Open Grid Integration
Application Role Decommission
App Extender Implementation
Additional GIS / Esri-related application and integration initiatives

Must-Haves

Strong hands-on Business Analyst experience supporting enterprise technology or application initiatives.
Strong GIS experience working with GIS-driven business processes, applications, or technology projects.
Experience within the Esri / ArcGIS ecosystem.
Ability to gather and document requirements for GIS-related applications, workflows, integrations, and business processes.
Strong requirements elicitation, analysis, and documentation skills.

Experience developing:

Business requirements
Functional requirements
User stories
Acceptance criteria
Process flows
Current-state / future-state documentation
Strong business process mapping and workflow analysis skills.
Ability to translate requirements between business/operational stakeholders and technical teams.
Strong stakeholder management and facilitation skills.
Ability to independently drive requirement conversations when processes are not clearly defined.
Experience supporting integrations between enterprise applications.
Experience supporting UAT, testing, validation, and defect resolution.
Ability to manage multiple concurrent projects and priorities.
Strong technical aptitude.
Utility, energy, gas, or electric industry experience strongly preferred.
GIS / Esri Experience They Should Be Able to Speak To

Candidates should be comfortable discussing hands-on BA experience around areas such as:

Esri ArcGIS
GIS application requirements
GIS-enabled operational workflows
Spatial/geospatial data
Mapping and asset-related business processes
GIS system interfaces and integrations
Data flows between GIS and enterprise applications
Current-state versus future-state GIS processes
GIS application upgrades or implementations
Business validation and UAT of GIS functionality

Nice-to-Haves

Experience supporting GIS technology within a gas or electric utility
SAP experience, especially integrations, upgrades, or enhancements
Experience with GIS-to-enterprise system integrations
Application modernization, implementation, or upgrade experience
Agile/Scrum delivery experience
UAT and test coordination experience
Experience working with third-party technology vendors
Experience supporting asset, field operations, engineering, or infrastructure-related workflows

The candidate should be able to clearly walk through:

What GIS/Esri applications they supported
Who the GIS users and business stakeholders were
What operational processes depended on GIS
How they gathered and documented GIS requirements
How GIS interfaced with other enterprise applications
What they personally owned as the BA
How they handled unclear or incomplete requirements
How they supported testing/UAT through implementation

GIS Business Analyst

Key skills

About this role