AI Solutions Engineer

Health Data Innovations (HDI) is hiring an AI Solutions Engineer to build and operate AI tools, integrations, workflows, and agents across the business. The role also supports the cloud, identity, server, and GPU infrastructure behind AI services in a security-first, HITRUST-governed environment.

Responsibilities:

• Work with business users to find processes where AI can help, and decide the right approach: an assistant, an AI-assisted workflow, or an agent
• Build and improve AI-assisted workflows, skills, and plugins that put AI into everyday processes
• Lead the move to agentic AI: design, build, and deploy agents and multi-step workflows using tool use / function calling, prompt and context design, and agent frameworks
• Build and support Model Context Protocol (MCP) servers, database bridges, and Microsoft 365 integrations so AI tools and agents can safely reach the data and systems they need
• Test and evaluate AI output for accuracy and reliability, and catch regressions before they reach users
• Build in guardrails, least-privilege permissions, human-in-the-loop approvals, and audit logging, especially where AI touches sensitive healthcare data
• Own AI solutions in production: monitor behavior, usage, and cost; troubleshoot issues; and version, maintain, and retire them
• Write scripts and code, mainly in Python, managed through Git and pull-request review
• Track new models, agent frameworks, and vendor releases; run proofs of concept and recommend what to adopt
• Support the infrastructure behind our AI services, including Amazon Bedrock, Entra ID / SSO, Linux and Windows servers, VMs, and GPU hosts
• Write clear documentation, runbooks, and guides that stand up to compliance audits