Solution Integration & Implementation Manager

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Single accountable owner for delivery, people, customer relationships, and vendor execution across Site Development (soft cost) and End-to-End construction (hard cost) in the across all markets. This role oversees the full project lifecycle, from soft-cost activities (A&E design, zoning, permitting, site walks, address validation) through hard-cost construction execution (civil, line/antenna, cabinet installation, commissioning, and closeout).

What will your job look like?

• Delivery & program management: own schedules, site counts, forecasts, and blockers across 11+ programs spanning Macro, MOD, NSD, AAV Vanguard, Cabinet Consolidation. Build GC crew ramp plans and move field resources dynamically as work shifts between markets.
• Soft-cost management: oversee site development activities including A&E design, zoning and permitting, site walks, entitlements, and address validation. Track completion rates across programs and ensure milestones feed into hard-cost construction readiness.
• Hard-cost / E2E construction management: direct end-to-end construction execution including civil work, cabinet installation/relocation/removal, equipment delivery and return, H-frame installation, conduit and cabling, fiber management, commissioning and integration, and site closeout packages (SCOPs). Run margin simulations to validate hard-cost P&L performance and validate against actuals.
• Customer relationships: primary Amdocs contact for customer managers and PMs in various markets. Own escalations, outage communications, and RCAs. Maintain regular customer status cadence through weekly/monthly calls and QBRs.
• People: manage multiple Amdocs employees and direct subcontract PMs/CMs, plus shared offshore support. Identify and recruit talent for market-specific needs.
• Vendor & GC management: onboard and ramp General Contractors with procurement across multiple regions. Negotiate and validate milestone-based pricing and SOW terms for E2E construction drivers. Manage national GC relationships (including rate negotiations and the 5% pass-through clause). Approve invoices against delivered milestones, enforce contract compliance on material markups, and keep subcontractor PO coverage in place.
• Financial stewardship: maintain program P&Ls and forecasts with Finance, covering both soft-cost fixed revenue and hard-cost milestone-based revenue. Request Customer and subcontractor POs ahead of work, run E2E material pass-through margin simulations, track gross and net margins by program, and explain forecast movements early and in writing.
• PMO & reporting: program trackers, weekly and monthly customer status, QBR inputs (including revenue breakdowns, site completion metrics, and E2E highlights), and executive slides and talking notes for leadership.
• Cabinet Consolidation oversight: manage the Cabinet Consolidation program, including cutover planning, night work coordination, GC SOW execution, and outage/RCA management.
• Business development & compliance: pricing and capability inputs for new scopes, fixed-revenue rate conversations, safety and check-in/out compliance, incident reports and corrective actions. Support stand-down and mitigation processes when safety incidents occur.

All you need is...

• 10 Years of experience in Site Development Soft and Hard Cost programs
• Significant proficiency/In-depth knowledge in the entitlement and construction aspects of telecom domain
• Managerial Experience - Previous experience in leading teams through project lifecycle
• Experience in large and integrative project delivery & management
• Experience in vendor ecosystem of providing services in Site Development to major telecom carriers (US)
• Previous experience with large carriers or major vendors doing end to end site deployment programs
• Bachelor’s degree in science/IT/Computers or equivalent

Why you will love this job:

• You will work on large challenging and complex programs
• You will be able to work with and lead the best and brightest minds to collaborate across accounts/regions to provide a single voice
• You will have the opportunity to lead and work with the industry most advanced technologies