Sales Account Manager (Maryland)

Inform Diagnostics, a Fulgent Genetics company, is hiring a Sales Account Manager to drive profitable growth in an assigned geography. The role acquires and retains customers through consultative selling that explains the clinical utility of the company’s diagnostic products and services, and is accountable for territory revenue performance.

Responsibilities:

• Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako/Strata/Inform Diagnostics
• Clinical Utility/Consultative Selling: The Sales Account Manager as their primary skill/attribute will possess a deep understanding of the clinical utility of Bako/Strata/Inform products and services. The Sales Account Manager will use a consultative process, to outline how the clinical utility of the company’s products and services will serve to meet the need of a prospective customer and their patients. The Sales Account Manager will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed
• Initiative/Drive: The Sales Account Manager is internally motivated to serve our customers and his colleagues. The Sales Account Manager will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales Account Manager will support the esprit de corps within their team that is consistent with company’s values. The Sales Account Manager ensures that he/she is well trained, well informed and aligned to company’s objectives
• Tools & Processes: The Sales Account Manager is capable of utilizing the company’s tools to improve the allocation of their personal resources. Salesforce.com and the functionality within are critical to the success of the Sales Account Manager and the company. The Sales Account Manager will ensure that they engage fully in all training and become wholly facile with the tool. The Sales Account Manager will understand and use the analytical tools the company has developed for the use of the Sales Account Manager to improve outcomes (request training where the Sales Account Manager does not have appropriate skill sets) and update Salesforce.com as directed by the Director of Sales
• Company: The Sales Account Manager will complete all required training and operate within all established company policies and compliance guidelines. The Sales Account Manager on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales Account Manager communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales Account Manager will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales Account Manager will operate within established expense budgets and guidelines
• Customers & Markets: The Sales Account Manager will be an advocate for customer needs. The Sales Account Manager will have the capacity to concisely frame market information for improvement of the company’s performance. The Sales Account Manager is capable of articulating the market/customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company

Requirements:

• Bachelor's degree or equivalent required
• Two to five years of sales experience
• Completed a professionally administered consultative sales course, e.g. Integrity Sales
• Demonstrated ability to learn complex technical topics & articulate what was learned well
• Demonstrated experience in working independently with attention to detail
• Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office
• Demonstrated analytical skills; capacity to use workflow tools and salesforce automation
• Health care services experience a plus
• Ideal candidate will have knowledge of basic life sciences
• Experience in Anatomic Laboratory preferred