Product Manager

MO is hiring a Product Manager to support federal government clients, initially on the VA Health & Benefits Mobile App. The role works with designers, researchers, data scientists, and engineers to understand user needs, define and prioritize product work, and guide implementation and continuous improvement.

Responsibilities:

• Partner with cross-functional team members (designers, researchers, engineers) to drive successful implementation of client priorities
• Support researchers and designers in engaging users and stakeholders to understand their needs
• Create high quality product artifacts such as roadmaps, epics and user stories, PRDs, prioritization matrixes, sprint reports, risk logs, decision logs, and release plans
• Facilitate team collaboration meetings such as standups, planning and grooming, risk reviews, and retrospectives
• Gather analytics and user feedback to support continuous iteration and alignment with user and client goals
• Identify and manage risks, dependencies, and tradeoffs and proactively communicate with internal stakeholders and team leadership to ensure successful product delivery
• Define and track success metrics and desired outcomes
• Responsibly and independently leverage SI tools to strengthen research, preparation, documentation, and responsiveness while protecting client and company information
• Contribute to team health by exhibiting supportive and inclusive behaviors, and by openly sharing ideas and learnings
• Build positive client perception through excellent delivery, and through presentation of deliverables or concepts with clear communication and messaging tailored to the audience
• Drive value for the business through contributions to company and growth initiatives and through continuous delivery improvement

Requirements:

• 1 – 4 years of product management experience in a relevant industry (e.g., software development, government technology, or civic technology)
• Demonstrated ability to deliver defined tasks and features independently with minimal supervision
• Strong product thinking skills: taking a structured approach to solving problems and delivering high-quality technology solutions
• Strong client or stakeholder management skills
• Clear communication skills with the ability to tailor messaging to both technical teams and client stakeholders
• Experience writing clear user stories, epics, and acceptance criteria within an agile framework
• Familiarity with human-centered design (HCD), user research, and lean product development methods
• Eagerness to experiment with SI tools responsibly to improve personal and team productivity
• The contracts this position supports require US Citizenship
• Nice to have: experience working with the federal government, specifically the Department of Veterans Affairs