Position: IT Solutions Architect
Work Arrangement: Hybrid Onsite 2 days per week, starting from Day 1
Duration: 1 year
Interview Process: In-person interview (candidates must be available to attend)
Additional Requirements
Several certifications are listed under the required and preferred qualifications. If the candidate possesses any of these certifications, each certification must be uploaded as part of the submission.
Late submissions will not be accepted.
Remote-only work is not available.
The resource must work onsite two days per week starting from Day 1. Specific onsite days will be determined by the manager after candidate selection.
Local candidates are strongly preferred.
Non-local candidates must be willing to relocate at their own expense immediately upon acceptance, without delays, and comply with the hybrid work schedule.
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of ServiceNow platform experience.
5+ years of experience architecting and implementing enterprise ServiceNow solutions.
Hands-on experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
Excellent communication, leadership, and problem-solving skills.
ServiceNow Certified Systems Architect (CSA) certification.
Clear and concise written and verbal communication skills.
We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of the ServiceNow platform and its foundational services.
This role is part of the ServiceNow platform team responsible for supporting ServiceNow CMDB and foundational services for the delivery of IT solutions.
Key ResponsibilitiesArchitect ServiceNow platform solutions aligned with organizational strategic goals.
Lead technical solution design, platform governance, and implementation of best practices.
Design and support integrations with enterprise applications and services.
Provide technical support to developers, system administrators, and project teams.
Support platform upgrades, performance optimization, and roadmap planning.
Ensure solutions meet security, compliance, and operational requirements.
Collaborate with stakeholders to translate business needs into technical solutions.
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of ServiceNow platform experience.
5+ years of experience architecting and implementing enterprise ServiceNow solutions.
Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
Excellent communication, leadership, and problem-solving skills.
ServiceNow Certified Systems Architect (CSA) certification.
ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
ServiceNow Certified Application Developer (CAD) certification.
ServiceNow Implementation Specialist certifications in CMDB, ITSM, ITOM, and ITAM.
ITIL Foundations V3 or higher certification.
ServiceNow Architecture, ServiceNow Platform, ITSM, ITOM, ITAM, CMDB, CSDM, Enterprise ServiceNow Solutions, ServiceNow Integrations, APIs, Workflow Automation, CSA Certification
Secondary SkillsServiceNow Governance, Platform Upgrades, Performance Optimization, Roadmap Planning, Security and Compliance, ServiceNow CTA, CAD, Implementation Specialist Certifications, ITIL Foundation
