About this role

Position Details:

Title: ServiceNow SPM Technical Lead
Location: Austin, TX (Remote Role)

Type: Contract

Duration: 12+ months with possible extension

Start Date: ASAP

Key Responsibilities

Lead end to end ServiceNow SPM transformation and implementation programs for enterprise customers
Own delivery governance scope schedules milestones budget and quality metrics
Collaborate with business stakeholders to define portfolio project demand and resource management processes
Drive solution planning and execution across ServiceNow SPM modules including PPM Demand Management Resource Management and Agile frameworks
Provide strategic guidance and roadmap recommendations aligned with client business objectives
Manage onsiteoffshore delivery teams and ensure adherence to delivery commitments
Facilitate executive steering committee meetings governance reviews and status reporting
Identify project risks dependencies and mitigation strategies proactively
Ensure compliance with ServiceNow best practices development standards and platform governance
Coordinate with architects developers business analysts and testing teams for successful release execution
Support presales estimation solution planning and proposal activities when required
Establish strong relationships with client leadership and key business sponsors

Qualifications Certifications

Bachelors degree in Engineering Computer Science Information Systems or related discipline
ServiceNow Certified Implementation Specialist Strategic Portfolio Management Preferred
ServiceNow Certified System Administrator CSA
PMP PRINCE2 Certification Preferred
SAFe Agilist Certification Desired

Nice to Have Skills

Skills

Secondary Skills GoodtoHave

Thanks & Regards

Cloudious LLC

ServiceNow SPM Technical Lead

Key skills