Client HR Business Partner I - PEO

Paychex is hiring a Client HR Business Partner I - PEO to serve as the primary HR service contact for a small or less complex client base. The role provides consultative HR guidance, resolves client and employee relations issues, and coordinates with internal partners to support client satisfaction.

Responsibilities:

• Services clients both remotely and in-person and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to clients concerns
• Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement and Culture Enhancement
• May support PEO clients with set-up of EPLI insurance for with assistance of other internal business partners
• May conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies
• Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from HR Coach as applicable
• Provides turnover analysis, action planning and offers unemployment escalation assistance
• Maintains an awareness of HR trends and conducts training based on available resources
• Promotes high-quality customer service to clients

Requirements:

• 1-3 years of experience in HR, or the equivalent combination of education and experience
• Consideration may be given to a candidate with experience in lieu of a degree
• Bachelor's Degree
• Consulting
• Leadership
• Interpersonal Communications
• Communication
• Customer Service
• Product Knowledge
• Client Services
• Account Management
• Ethernet Physical Layer
• Technical Requirements
• Customer Service Management
• Human Capital Management (HCM)
• Business Strategies
• Expectation Management
• ADP TotalSource PEO Services