Senior Customer Sales Manager, Meijer

Kraft Heinz is hiring a Senior Customer Sales Manager to lead selling, strategic development, and ecommerce initiatives for its $65 million Meijer business. The role is accountable for customer relationships, profitable growth, cross-functional business planning, trade programs, and customer service delivery.

Responsibilities:

• Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching to share job experiences, building business opportunities, etc
• Works jointly and in collaboration with the ECM team to manage in-store execution, Hand Picked Offers and Scale events across the portfolio
• Creates a culture that recognizes rewards and encourages personal growth through empowerment and innovation
• Facilitates cross‐functional experiences that builds knowledge base of employees for future growth
• Demonstrate available resources/scale to elevate executional excellence across; Leads cross‐functional business planning in category mgmt, supply chain efficiency, technology, local marketing
• Develops, tracks, analyzes, and evaluates business plans based on Business Unit, customer strategies/initiatives and external factors
• Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
• Understands and applies insight information applications, both internal and external (competition), to build total customer profits
• Tailors programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations
• Serves as primary collaborator with Kraft Heinz HQ Sales organization
• Provides a single point of accountability to the customer for all Kraft activities
• Services the customer by establishing positive business relationships with decision makers, providing category management expertise programs at the retail level
• Provides updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business related activities
• Drives efficient and effective trade programs to deliver best return on investment and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results
• Drive excellent customer service Interfaces with key customers contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented
• Leads and/or assists with major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings, depending on Customer
• Manages seamless delivery/service process for Customers

Requirements:

• Strong sales background with excellent understanding of business processes (forecasting, promo planning, multiyear strategy development)
• Previous experience owning a P&L
• Significant experience in building customer relationships
• Strong financial acumen – understanding of profit and revenue drivers and analysis
• Proficiency in deploying trade
• Strong decision‐making ability grounded in critical thinking and planning
• Drive for Results
• Candidates must reside in either Illinois or Michigan