Job Title: Technical Program Manager – Quality Assurance
Experience: 10–15+ Years
Domain: IT / Enterprise Technology
Employment Type: Contract / Full-Time
Work Model: Hybrid at Mettawa, IL
We are looking for an experienced Technical Program Manager with a strong background in Quality Assurance (QA), Test Management, and enterprise technology delivery. The candidate should have experience managing large-scale testing programs, driving test automation initiatives, coordinating cross-functional QA teams, and ensuring successful delivery of complex technology projects.
Lead end-to-end QA and testing programs across multiple projects.
Develop and execute enterprise-wide testing strategies and roadmaps.
Manage functional, integration, regression, API, end-to-end, and performance testing.
Drive test automation strategy and implementation across applications.
Lead and coordinate QA managers, test leads, automation engineers, and offshore/onshore teams.
Manage program schedules, budgets, resources, risks, dependencies, and deliverables.
Collaborate with Development, Business, Product, and Engineering teams.
Monitor testing KPIs, defect trends, test coverage, and quality metrics.
Oversee SIT, UAT, regression testing, and production readiness.
Identify bottlenecks and implement continuous testing and quality improvement practices.
Provide regular status reports and executive-level updates to stakeholders.
Strong experience in QA Program Management / Test Program Management.
Manual and Automation Testing.
Selenium, Cypress, Playwright, or similar automation tools.
API testing – REST / SOAP, Postman.
Performance testing – JMeter / LoadRunner.
CI/CD and DevOps integration.
Defect management and test management tools – Jira, ALM, Azure DevOps.
Strong understanding of SDLC, STLC, Agile, and Waterfall.
Experience managing large QA and automation teams.
10–15+ years of IT experience.
Proven experience managing enterprise-level testing programs.
Strong hands-on background in QA / Test Automation before moving into program management.
Experience managing multiple projects and cross-functional teams.
Excellent stakeholder management and communication skills.
Experience with budget planning, resource allocation, risk management, and delivery governance.
PMP, PgMP, CSM, or SAFe certifications.
Experience in cloud-based application testing.
Experience with enterprise application modernization and digital transformation.
Experience in Insurance, Banking, Healthcare, or Financial Services.
