Internship - Customer Operations (m/f/x)

Department: Customer Success

Employment Type: Fixed Term - Full Time

Location: Mannheim

Description

Your Responsibilities

• Designing and configuring workflow automations to improve processes in sales support, customer onboarding and consulting
• Translating business requirements into efficient, technical workflows and smart system solutions
• Independently implementing small-scale automation solutions — beyond Excel — including scripts and logic-based tasks
• Collaborating with business teams to understand technical needs and deliver solutions that create real impact
• Supporting the continuous improvement of internal automation strategies and contributing to scalable system configurations

Your Experience

• Degree in a technical field (e.g., Business Informatics, Information Systems, Business Engineering or similar)
• Solid understanding of programming logic and confidence in working with code — full-time developer skills not required
• Ability to implement small-scale automation tasks that support customer-related processes
• Practical experience with automation tools (e.g., Power Automate or similar) and software configuration
• Strong communication skills and an outgoing, confident personality
• A proactive mindset and the ability to work independently on technical tasks
• English fluency required; German is a plus

Join us for this and more...

• A purpose-driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast-growing unicorn company
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• An internal student network with regular meet-ups that connect you with peers across departments, offer insights into different areas, and help you grow your network
• Fuel for your growth journey, both personally and professionally
• And, of course, free drinks and snacks